FlowEzy Account and Data Deletion

Last updated: May 29, 2026

This page explains how users of the FlowEzy mobile app and FlowEzy web platform can request deletion of their account and personal data. FlowEzy is a workplace manufacturing execution system. Most user accounts are created by an employer, organization, or workspace administrator.

1. How to Request Account or Data Deletion

To request deletion, email privacy@flowezy.in. You do not need to be able to log in to submit a request.

Email Instructions

Use the subject line: FlowEzy account deletion request
Include your full name
Include the email address used for your FlowEzy account
Include your organization or workspace name, if known
State whether you want your user account deleted, your personal data deleted, or both

You may also contact your workspace administrator. Administrators can deactivate your account and coordinate deletion with FlowEzy on your behalf. If you contact us directly, we may verify the request with you or your organization before deleting workplace records.

2. What Happens After You Request Deletion

We acknowledge your request within 3 business days.
We verify your identity and workspace relationship before making account changes.
We delete or anonymize eligible personal data within 30 days after verification.
We confirm by email when the request is complete.

3. Data Deleted or Anonymized

When a deletion request is approved, FlowEzy deletes or anonymizes the following user data:

Data type	Action	Timing
Name, email address, phone number	Deleted or anonymized	Within 30 days after verification
Password and authentication credentials	Deleted or disabled	Within 30 days after verification
Role, department, and workspace membership	Removed or anonymized	Within 30 days after verification
Push notification tokens and device IDs	Deleted or deactivated	Within 30 days after verification
Notification read status and preferences	Deleted or anonymized	Within 30 days after verification

4. Data We May Keep and Why

FlowEzy is used for manufacturing operations, quality control, inventory tracking, approvals, and audit trails. Some records may need to be kept for legal, safety, security, fraud prevention, or workplace compliance reasons. Where possible, we remove or replace your personal identifiers while retaining the operational record.

Retained data	Reason	Retention period
Production, batch, inventory, and quality control records	Regulatory, food safety, traceability, and business compliance	Typically 3 to 7 years, or longer if required by law or customer contract
Task completion and approval history	Operational accountability and audit requirements	Typically 3 to 7 years, with personal identifiers anonymized where feasible
Security and audit logs	Security monitoring, abuse prevention, and compliance	Up to 7 years
Encrypted backups	Disaster recovery and service continuity	Deleted through normal backup rotation, up to 90 days

5. Effects of Account Deletion

After your FlowEzy account is deleted or anonymized:

You will no longer be able to log in to FlowEzy.
Your active tasks, approvals, and assignments may be reassigned by your organization.
Historical production and quality records may remain in anonymized or compliance-retained form.
Deletion of an individual account does not automatically delete your organization's workspace or records.

6. Organization-Wide Data Deletion

If your organization wants to delete an entire FlowEzy workspace, an authorized workspace administrator should contact privacy@flowezy.in. Organization-wide deletion may remove:

All user accounts in the workspace
All production, quality, and inventory records
All attachments, if any
All audit logs and notification records
All configuration data (products, routes, templates)

Organization-wide deletion may still be limited by legal, contractual, tax, regulatory, security, or backup retention requirements.

7. Related Policies

8. Contact Us

For account deletion, data deletion, or questions about this page:

Email: privacy@flowezy.in
Website: https://flowezy.in